This Privacy Policy (hereinafter referred to as the "Policy") applies to all information that the website "PC Promsteklocenter," located at the domain name www.prom-steklo.com, may obtain about the User during their use of the website.

1. DEFINITION OF TERMS

1.1. For the purposes of this Privacy Policy, the following terms shall have the meanings set forth below:

1.1.1. "Website Administration" (hereinafter – the "Administration") means the authorized personnel responsible for managing the Website, acting on behalf of PC Promsteklocenter, who organize and/or carry out the processing of Personal Data, and also determine the purposes of processing, the composition of Personal Data to be processed, and the actions (operations) performed with Personal Data.

1.1.2. "Personal Data" means any information relating directly or indirectly to an identified or identifiable individual (Data Subject).

1.1.3. "Processing of Personal Data" means any action (operation) or set of actions (operations) performed with or without the use of automation means with Personal Data, including collection, recording, systematization, accumulation, storage, updating (modification, change), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, and destruction of Personal Data.

1.1.4. "Confidentiality of Personal Data" means the mandatory requirement for the Website Administration or any other person who has gained access to Personal Data not to permit their dissemination without the consent of the Data Subject or without another lawful basis.

1.1.5. "Website User" (hereinafter – the "User") means any individual who has access to the Website via the Internet and uses the Website.

1.1.6. "Cookies" means a small piece of data sent by a web server and stored on a user's computer, which the web client or web browser sends back to the web server in an HTTP request each time it attempts to open a page of the relevant website.

1.1.7. "IP-Address" means a unique network address of a node in a computer network built using the IP protocol.

2. GENERAL PROVISIONS

2.1. By using the Website, the User agrees to this Privacy Policy and the terms of processing of the User's Personal Data.

2.2. If the User does not agree with the terms of this Privacy Policy, the User must cease using the Website.

2.3. This Privacy Policy applies solely to the website of PC Promsteklocenter. PC Promsteklocenter does not control and is not responsible for third-party websites that the User may access via links available on the Website.

2.4. The Website Administration does not verify the accuracy of the Personal Data provided by the User.

3. SCOPE OF THE PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the Website Administration not to disclose and to ensure the protection of the confidentiality of Personal Data that the User provides at the request of the Website Administration when registering on the Website or when placing an order for the purchase of Goods.

3.2. Personal Data permitted for processing under this Privacy Policy is provided by the User by filling out the registration form on the Website of PC Promsteklocenter and includes the following information:

3.2.1. Name;
3.2.2. Contact phone number of the User;
3.2.3. Email address;

3.3. The Website protects Data that is automatically transmitted during the viewing of advertising blocks and when visiting pages on which a statistical script system ("pixel") is installed:

• IP address;
• information from cookies;
• information about the browser (or other program that accesses the display of advertising);
• time of access;
• address of the page on which the advertising block is located;
• referrer (address of the previous page).

3.3.1. Disabling cookies may result in the inability to access parts of the Website that require authorization.

3.3.2. The Website collects statistics on the IP addresses of its visitors. This information is used to identify and resolve technical issues and to monitor the legality of financial transactions.

3.4. Any other Personal Information not specified above (purchase history, browsers and operating systems used, etc.) is subject to secure storage and non-disclosure, except in the cases provided for in clauses 5.2. and 5.3. of this Privacy Policy.

4. PURPOSES OF COLLECTING THE USER'S PERSONAL INFORMATION

4.1. The Website Administration may use the User's Personal Data for the following purposes:

4.1.1. To identify the User registered on the Website for the purpose of placing an order and/or concluding a contract for the sale of goods by remote means with PC Promsteklocenter.

4.1.2. To provide the User with access to personalized resources of the Website.

4.1.3. To establish feedback with the User, including sending notifications and requests concerning the use of the Website, the provision of services, and processing inquiries and applications from the User.

4.1.4. To determine the User's location in order to ensure security and prevent fraud.

4.1.5. To confirm the accuracy and completeness of the Personal Data provided by the User.

4.1.6. To create a user account for making purchases, provided that the User has given consent to create such an account.

4.1.7. To notify the Website User about the status of their Order.

4.1.8. To process and receive payments, confirm taxes or tax benefits, dispute payments, and determine the User's eligibility for a credit line.

4.1.9. To provide the User with effective customer and technical support in the event of issues related to the use of the Website.

4.1.10. To provide the User, with their consent, with product updates, special offers, pricing information, newsletters, and other information on behalf of PC Promsteklocenter or on behalf of its partners.

4.1.11. To conduct advertising activities with the User's consent.

4.1.12. To provide the User with access to partner websites or services for the purpose of obtaining products, updates, and services.

5. METHODS AND TERMS OF PROCESSING OF PERSONAL INFORMATION

5.1. The processing of the User's Personal Data is carried out without any time limit, by any lawful means, including in Personal Data information systems with or without the use of automation tools.

5.2. The User agrees that the Website Administration has the right to transfer Personal Data to third parties, in particular to courier services, postal organizations, and telecommunications operators, solely for the purpose of fulfilling the User's order placed on the Website "PC Promsteklocenter," including the delivery of Goods.

5.3. The User's Personal Data may be transferred to authorized state authorities of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.

5.4. In the event of loss or disclosure of Personal Data, the Website Administration shall notify the User of such loss or disclosure.

5.5. The Website Administration takes the necessary organizational and technical measures to protect the User's Personal Information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other unlawful actions of third parties.

5.6. The Website Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's Personal Data.


6. OBLIGATIONS OF THE PARTIES

6.1. The User shall:

6.1.1. Provide the Personal Data information required for using the Website.

6.1.2. Update and supplement the provided Personal Data information in the event of any changes to such information.

6.2. The Website Administration shall:

6.2.1. Use the information received solely for the purposes specified in Clause 4 of this Privacy Policy.

6.2.2. Maintain the confidentiality of the information, not disclose it without the User's prior written consent, and not sell, exchange, publish, or otherwise disclose the User's transferred Personal Data, except as provided in Clauses 5.2. and 5.3. of this Privacy Policy.

6.2.3. Take precautionary measures to protect the confidentiality of the User's Personal Data in accordance with the procedures commonly used to protect such information in current business practice.

6.2.4. Block the Personal Data relating to the relevant User from the moment of the User's request or inquiry, or that of their legal representative, or the authorized body for the protection of the rights of Personal Data subjects, for the duration of the verification period, in the event that inaccurate Personal Data or unlawful actions are identified.

7. LIABILITY OF THE PARTIES

7.1. The Website Administration that fails to fulfill its obligations shall be liable for losses incurred by the User in connection with the unlawful use of Personal Data, in accordance with the legislation of the Russian Federation, except in the cases provided for in Clauses 5.2., 5.3., and 7.2. of this Privacy Policy.

7.2. In the event of loss or disclosure of Confidential Information, the Website Administration shall not be liable if such Confidential Information:

7.2.1. Became publicly available prior to its loss or disclosure.

7.2.2. Was received from a third party prior to its receipt by the Website Administration.

7.2.3. Was disclosed with the User's consent.

8. DISPUTE RESOLUTION

8.1. Before filing a claim in court regarding disputes arising from the relationship between the Website User and the Website Administration, it is mandatory to submit a complaint (a written proposal for voluntary dispute settlement).

8.2. The recipient of the complaint shall, within 30 calendar days from the date of receipt of the complaint, notify the claimant in writing of the results of the review of the complaint.

8.3. If no agreement is reached, the dispute shall be referred to the competent court in accordance with the applicable legislation of the Russian Federation.

8.4. This Privacy Policy and the relationship between the User and the Website Administration shall be governed by the applicable legislation of the Russian Federation.

9. ADDITIONAL TERMS

9.1. The Website Administration has the right to amend this Privacy Policy without the User's consent.

9.2. The new Privacy Policy shall take effect from the moment it is posted on the Website, unless otherwise provided for by the new version of the Privacy Policy.

9.3. All suggestions or questions regarding this Privacy Policy should be sent by email to admin@prom-steklo.ru.